Common Shipping & Returns Questions

Shipping & Delivery -USA

We ship our products Monday through Friday. Our standard processing time is 1 - 5 business day for all items that are in stock. Processing times are not calculated into the estimated delivery times. Depending on the amount of orders that we receive over the weekend will also possibly delay your processing time.

Orders are not processed on weekends or U.S. Holidays. Extra time maybe required for larger orders, international orders, orders requiring additional customer information, or out of stock items.

All orders, unless noted otherwise, will be shipped via USPS First Class, Priority Mail, UPS ground, or FedEx. We provide tracking information and delivery confirmation on all orders. Delivery times will differ by district. It takes roughly two to seven business days from the time your order leaves our processing center.

Orders Shipped to Alaska and Hawaii please allow an additional two to three days for delivery.

Shipping Costs - USA

Shipping costs via USPS and UPS will be based upon delivery distance and weight of package being shipped. We also offer flat-rate shipping, which will be shipped at the lowest cost.

Incorrect Shipping Address

During checkout, you certify you are providing the correct shipping address. Please be sure to check your shipping address for errors before processing any orders. We can not be held responsible for products shipped to the wrong address due to input error.

If a package is returned due to an incorrect or incomplete shipping address provided by you, you will be responsible for the return shipping cost as well as the redelivery cost. EndurElite is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer. If the order has not shipped by the time you contact us we will be able to alter the address.


All orders, unless noted otherwise, will be shipped, United States Postal Service Priority International or Express Mail International. Tracking numbers will be given but remember tracking information will not be available until after the package is delivered. Shipping rates are subject to adjustment based on international locations.

You are liable for any taxes or duties that may apply. We will not collect taxes or duties from you. It is your responsibility to look into your country/local policies of taxes and duties and to abide by those. It is your responsibility to know if your country’s Customs Department permits the shipment of our products and what the duties or tariffs may be upon delivery. We can not provide a refund for the shipping of any package if you refuse it or if it is refused by customs due to regulations and taxes or duties.

As you probably know, supplements can sometimes be seized at customs. We do our best to prevent this, but we make no guarantees. Once the products leave our warehouse, there is nothing more we can do. Please read our full disclaimer below.

What Countries Do You NOT Ship To?

We'd love to ship to every country in the world, but unfortunately due to the amount fraudulent orders originating from some areas we have made some restrictions. Below is a list of the countries that we cannot ship to at this time.























Wake Island


Other Countries at our Discretion.

In accordance with US State Department regulations, we cannot ship to these countries:

Cuba, Iran, North Korea (DPRK), Sudan and Syria

Lost or Stolen Packages

EndurElite cannot be held responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. If you think your package has been misplaced contact us. We will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Return Policy

Our products can be returned within 15 days of the original purchase of the product.

To be eligible for a return, please make sure that:

The product was purchased within the last 15 days.

The product is unopened, in its original packaging.

Apparel must be unworn, unwashed, with tag(s) and in new condition. All t-shirts are FINAL SALE, no returns or exchanges.

You have the receipt, order confirmation or proof of purchase from

Products that do not meet this criteria will not be considered for return.

Return Address : EndurElite, 101 Dominion Blvd., Ronkonkoma, NY, 11779-7409, ATTN: SUPPORT RETURN


We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside the United States. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide. The laws are different in every country, they change often, and we cannot keep up with them all. The responsibility is yours to check with your country's Customs office to see if your country allows the shipment of products you ordered (or wish to order) to your country.

We will do our part and follow the exact directions in your order. We will ship the products that you pick to the address that you provide. We will give you the best service and ship it very quick at the rates that we have agreed to on our site. If for whatever reason the package is seized by Customs Officials, we will not issue you a refund unless all products are returned to us in their original condition. Most orders make it through customs fine; however, most orders that are stopped are returned to us. Also, if the package is returned to us by Customs Officials, you are still responsible for any shipping charges. You pay actual shipping charges based on the weight of the package. Any duties or taxes that may apply are your responsibility.

By ordering from our site you are stating that you agree to the above paragraphs. Don't worry though, we rarely have problems with international shipments and almost all products are legal in almost all countries.

Contact Us

Not finding what you're looking for? Contact Us Directly